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Thread: Advice on Motherboard Voltage Issues

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    Default Advice on Motherboard Voltage Issues

    Hey guys, I wanted to run something by you to see if I'm headed down the right course of action. I'm having some weird stability issues with what I'm pretty sure is the motherboard. I hate to have to go through another RMA process again though. The first screenshot is the pop up errors I see all the time. The second screenshot is a list of voltages that I decided to monitor.
    Advice on Motherboard Voltage Issues-voltage-error-1.jpg
    Advice on Motherboard Voltage Issues-voltage-monitor.jpg
    If you check the second shot, you'll see the first set of ITE voltages. They all seem relatively stable, and I'm thinking that is monitoring the power coming from my Power supply. It's the second set of voltages, under the Asus ROG set that get interesting. If you see the minimum and maximum values, it gets really crazy! Also, you can see I had been running OCCT for about 20 minutes. My core temps are coming close to the limits but still under specification, and OCCT wasn't failing, but I have had some crashes while gaming since I upgraded to windows 8.1. Once my computer came back up, I would try running OCCT again and it would fail with in seconds. I had to go to stock settings, bring my multipliers back up, then everything worked fine again.

    My guess is this is a Motherboard stability issue, but I wanted to double check with you guys just in case you thought it may be something else before I go through this process. Thanks in advance for the help!
    Last edited by joshjaks; 25-01-2014 at 02:24.
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    Default Re: Advice on Motherboard Voltage Issues

    Here's a better shot of the voltage monitor. Other one might not be clear enough.
    Advice on Motherboard Voltage Issues-voltage-monitor-forums.jpg
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    Default Re: Advice on Motherboard Voltage Issues

    Did you forget the screen shots?
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    Default Re: Advice on Motherboard Voltage Issues

    Sorry, I had to edit this a couple times because IE11 is finicky. They should be all there now. I also posted a reply with a better screenshot. I'm at a different computer and can see them all so I think it's good.
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    Default Re: Advice on Motherboard Voltage Issues

    I can't really see what the error is on the 1st SS, what does it say?

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    Default Re: Advice on Motherboard Voltage Issues

    Hey guys, sorry to abandon this thread for so long, but I've been waiting on answers from Asus and haven't been hearing back. I do have some updates though on further testing.

    First, I found out why the errors pop up. It's mostly just from having more than one monitoring software running at the same time. I still get the audio one though, and occasionally something pops up, but HWInfo doesn't show any drops if it isn't running along side AI Suite. Weird.

    All that being said though, I'm still having a stability issue. I can easily reach 4.6 gigs on OCCT. I've run 2+ hours a few times and no problems. But if I restart my computer, sometimes my computer comes up and will stay stable, other times, it just starts failing tests instantly. Most of the time it just fails. The other thing that happens; if I put my computer to sleep, everytime, no matter what, my overclock resets to 4.1. I have to manually bring it back up to 4.6 through the ai suite, and it will stay stable, but my computer never wakes back up to what it is set at. This happens even when I set the bios settings to stock settings!!! goes from 4.0 to 4.1, every time. Is this a cpu problem or does this sound more like a Mobo issue? I'm leaning towards the mobo.
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    Default Re: Advice on Motherboard Voltage Issues

    I have actually noticed lately that AI Suite is not communicating properly with the newest BIOS on their boards in general. My house has three different Asus boards, each using AI Suite, each using their newest BIOS... and they do not play nice. Try adjusting your settings direct from the BIOS. Another problem could be that now that the silicon has "broken in" your CPU might require a bit more voltage to maintain your former overclock. The exact same thing happened with me on my chip not too long ago, had to increase VCore by about .025 or so to get everything back to stable again. Barring that if your temps are still looking okay then I'd be staring really hard at the board as being the problem, yeah.

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    Default Re: Advice on Motherboard Voltage Issues

    Quote Originally Posted by Mgutierrez33 View Post
    I have actually noticed lately that AI Suite is not communicating properly with the newest BIOS on their boards in general. My house has three different Asus boards, each using AI Suite, each using their newest BIOS... and they do not play nice. Try adjusting your settings direct from the BIOS. Another problem could be that now that the silicon has "broken in" your CPU might require a bit more voltage to maintain your former overclock. The exact same thing happened with me on my chip not too long ago, had to increase VCore by about .025 or so to get everything back to stable again. Barring that if your temps are still looking okay then I'd be staring really hard at the board as being the problem, yeah.
    No, I definitely finalize settings in the bios everytime. That's what gets me, because sometimes I run occt, and everything seems fine. Then I restart my comp and everything starts failing. I didn't notice this except in windows 8.1 and some blue screen crashes while gaming. I would then use AI suite to drop multipliers down, bring them back up, and everything worked great again. But the sleep issue is consistent. If my computer goes to sleep, it wakes up at 4.1 ghz, everytime. Doesn't matter what clock speed I set in the bios.
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    Default Re: Advice on Motherboard Voltage Issues

    Hmmmm... did you try maybe changing the BIOS battery? Apart from that or attempting to re-flash the BIOS I can't really think of anything else apart from the board being the culprit :-/

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    Default Re: Advice on Motherboard Voltage Issues

    Quote Originally Posted by Mgutierrez33 View Post
    Hmmmm... did you try maybe changing the BIOS battery? Apart from that or attempting to re-flash the BIOS I can't really think of anything else apart from the board being the culprit :-/
    Yeah I know it's not the battery because I just went to a lan party, unplugged and moved my system so it would have been down about a hour. It booted up fine with my current 4.2 settings that I set up during this period of trying to get ahold of asus. I don't lose my raid either which happens whenever I flash or lose a battery. It's only when it comes out of sleep and it's only the ratio and frequency that changes. As far as reflashing, I've gone from 1701 bios to 1901 bios with an 1801 in between. Still the same issue.
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    Default Re: Advice on Motherboard Voltage Issues

    Don't let it sleep.

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    Default Re: Advice on Motherboard Voltage Issues

    Quote Originally Posted by realneil View Post
    Don't let it sleep.
    Lol, can't shut it down then either. Now if I could just do something about these winter town power failures...
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    Default Re: Advice on Motherboard Voltage Issues

    Ok guys, I got some good news. I finally got my replacement board from Asus yesterday. I literally went through months of phone tag, filling out hardware reports, following trouble shooting steps (Most I already did), even made a 20 min youtube video logging my problem (https://www.youtube.com/watch?v=cv8yDSuEJPo), and finally was told it was probably a bad board. (In the defense of Asus, I wanted someone to go through stuff with me because I'd rather change a setting than RMA a board if possible. The problem was them never returning my calls for several weeks!) Here's what the problem was.

    I could reach a stable overclock easily, but if I shutdown or restart the system, then the clock setting would be unstable. I found out that the Vcore range between 1.375 and 1.400 is a little finicky. I never knew this because whenever I'd see my voltage, it would always read out the same. The other problem, if I upped my Vcore, it would never get stable until I dropped my ratio to 20, then bring it back up to 23. Turns out my voltage regulation on that board was bad. Once I got my new board in, I found out when I set my Vcore to around 1.39v, it would start off at 1.404v as actual voltage. For the first time though, when I restarted and saw my test failing, I went back to the bios and realized my Vcore dropped to 1.38v causing my overclock to be unstable. I NEVER saw this in my old board!!! Once I saw it, I simply set my Vcore to 1.400, and for the first time with this new board, if I shutdown or restart my computer, I can go right into a stress test and everything stays stable. This is how I knew the regulation was bad in the old board because upping my Vcore never worked. I don't know why redoing the multiplier fixed all that initially in the old board, but it did for only as long as I didn't shutdown or restart. Crazy huh?

    So my overclock is stable again, I average about 55c core temps full load and my Vcore peaks at about 1.45v because of my Digi + settings, I don't get audio error pop ups anymore, and my computer runs super smooth again. Only problem left is because AMD hasn't updated a driver for the 990fx chipset, if I let my computer go to sleep it resets the frequency to 4.1 ghz. Not a big deal though.

    So thanks for all the tips, hope you guys never experience this, and I hope my computer now enjoys a long stable life! =D
    Second System: CPU - AMD FX-8350 / Mobo - AsRock 970 Extreme3 R2.0 / Video Card - XFX Radeon HD6870 / Memory - 8gb Gskill Sniper DDR3 1600 9-9-9-24 / Harddrive - Seagate Barracuda 250gb 7200 rpm x 3 Raid 0 / Power Supply - Seasonic X Gold 750w / Case - Sunbeam Transformer / CPU Cooler - Zalman CNPS9900 Max

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