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Thread: First watercooled build (in bits)

  1. #1
    Ron
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    Default First watercooled build (in bits)

    Hi all, I was hoping to send you some pic's of the new build, first attempt at water cooling. I took your advice and got the Swiftech H240X, linked it through the MB and invested in a small res as suggested. Everything worked fine, very quiet, just like you said it would be. I must admit I was a bit worried about leeks but not a drop. So I tinkered for a while and added a few more bits to the build, after about a month I was ready to do a bit of showing off.
    Early one morning when it was sitting idle, all hell broke loose, all the fans went into overdrive.The water pump had stopped I shut down at 80c. I ran some checks and it was defiantly the water pump. No problem these things happen, I got on to Swiftech who said not to worry, to get on to HighFlow, who I bought it from, for an RMA replacement. Great, I dismantled the pump and rad, left everything else in place and sent it off. That was SIX weeks ago and still nothing, HighFlow keep saying they are waiting for a reply from Swiftech. I keep trying to contact Swiftech but they refuse to reply to any e-mails. I checked their forum and it seems I'm not the first to be ripped off. Be warned everybody, it seems Swiftech are quick to take your money but not so quick at refunding it. Don't get me wrong, great bit of kit while it's working but if it goes wrong don't expect any customer service because Swiftech doesn't have any.
    So it looks like I am going to have to invest in a new rad and pump. Once again any advice would be welcome. (NOT SWIFTECH).
    Thanks for any help in advance.....Ron.

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    Gu3
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    Default Re: First watercooled build (in bits)

    Since I've only WC'd one PC with a custom loop, I'm perhaps not the best person to give advice here, but when I did my loop, I looked at a LOT of options, and kept coming back to the EK DDC PWM (an example is here: EK-XTOP DDC 3.2 PWM Elite - Acetal (incl. pump) by EK Waterblocks (Black color)), mine is hooked right to my Res, so this isn't exactly what I'm running, but I liked the PWM feature, as silence was my goal. I'm running in a Fractal Define R4 Blackout with Window, and have the Rad at the top with two fans pushing air out and 2 bringing cool air in from the front. It's utterly silent in most use cases, the only time it makes any noise is when I'm cranking all 8 cores/threads of my 4770K at 4GHz to 99% using Handbrake, then it generates a bit of noise.

    This is what I'm actually using: EK-XRES 140 DDC 3.2 PWM (incl. pump) by EK Waterblocks (Clear color)

    Good Luck.
    S.

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    Default Re: First watercooled build (in bits)

    It's odd that Swiftech is not responding. Highflow has shown numerous issues with RMAs, but Swiftech's customer service has been great. That said....the support in Europe tends to be bad since it goes through Highflow.

    Have you tried calling Swiftech customer service by telephone?

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    Ron
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    Default Re: First watercooled build (in bits)

    Thanks for the advice, if I get nowhere with Swiftech I will defiantly look into your idea.

  5. #5
    Ron
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    Default Re: First watercooled build (in bits)

    Quote Originally Posted by Ciarlatano View Post
    It's odd that Swiftech is not responding. Highflow has shown numerous issues with RMAs, but Swiftech's customer service has been great. That said....the support in Europe tends to be bad since it goes through Highflow.

    Have you tried calling Swiftech customer service by telephone?
    Thanks, good idea.

    Just telephoned Swiftech and they got straight onto Highflow, so fingers crossed things might start to move. It seems I was wrong about Swiftech customer service.
    Update, Swiftech certainly told Highflow and that's about it, still no return. It's a waste of time e-mailing either companies because they just keep blaming each other. Last I heard someone was moving warehouse and guess what my item was going to another warehouse but as soon as it gets there it will be sent straight to me, yes I can smell it too BULL****.
    Last edited by Ron; 07-12-2015 at 12:10.

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