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Thread: Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.

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    Default Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.

    Fix to be released in 2 weeks.

    Re: 0x00000f4 error on M4 64GB

    01-05-2012 02:45 PM - last edited on 01-05-2012 02:50 PM


    We are aware of an issue that is currently affecting a small number of users whereby their m4 causes their system to require a restart. This issue occurs after approximately 5,000 hours of actual “on time” use. Following the initial reboot, the system then requires subsequent restarts after each additional hour of use. However, the data on the SSD is unaffected and will not be lost due to this condition.

    Through our investigation, we have determined the root cause of the problem and will be releasing a firmware update that rectifies the situation. We are currently running through our validation and compatibility process. Once this process is complete, the firmware will be made available to our customers. Although we understand the desire of some people to start using unreleased firmware now, we want to ensure that our solution works across multiple chipsets, systems, and operating systems before publishing the release code. We are currently targeting the week of January 16th, 2012 to publicly release the new firmware update.

    We understand the impact that this is having on some users right now and apologize for this inconvenience. We appreciate your continued support, feedback, and patience as we finalize code and resolve this issue.


    Dude, Crucial Employee, US
    Found via Reddit.com

    Original Post here

    Lucky for me, my Crucial M4 128GB only has 1864 hours of use so far. If you want to find out how much times yours has been active, use CrystalDiskInfo.
    New System Specs Listed




    This is my invitation link for minus.com: http://min.us/rDfDx3F.
    [10GB online storage (up to 50GB by inviting others)]

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    Default Re: Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.

    This must only be on the 64GB, I have close to 9000 hours on my m4 240GB and have not had a single problem with the drive!
    Last edited by Doctor_Death; 07-01-2012 at 09:52.

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    Default Re: Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.

    At least they know about it and have a fix in channel for it.
    The fact that they're avoiding pre-releases before testing is complete says a lot for them.
    A bad fix could really screw the pooch for people's DATA.

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    Default Re: Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.

    I just hope if a problem is firmware curable and won't require a reload.
    Later

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    Default Re: Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.


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    Default Re: Crucial M4 SSD's failing on an hourly basis after hitting 5200 hours of use.

    You da man Bill!

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    Bill Gates (13-01-2012)

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