New storage PC has a weird issue

[AZ-J]

I am a skilled PC builder; I have built many, but welcome to the world of 4TB drives. I am using three 4TB drives to start, making for 12TB (I can add more).

I tried installing Windows 7 on the 4TB, and then add the other two. That was no good, the first disk had 2TBs to use and a 1.7 partition that was unusable. So a 128GB SSD runs the OS and after reformatting the "2TB" drive on another PC, I have sort of have a 12TB storage PC.

The problem is copying a large file to there (say, 30G, can make Windows no longer see that drive. I thought the issue was one drive, but now a second drive has that issue, as well. The C drive is the SSD, the D: drive seems OK, it has nothing copied to it yet. So I have not seen what it will do, yet.

Do I need to reinstall Windows? Why does Windows lose a drive, only to get it back with a restart? Then start the copying and half way through, the drive is missing until another restart.

Help!

PC has Sabertooth 990FX M/B, CPU is FX-4100, has 8GB memory, and six SATA ports.

[realneil]

First, please forgive the noob questions,

Do you have the latest drivers for the HDD controller that is being used for the storage drives?
Does the MOBO have the latest BIOS? Is this board the first version, or the revision 2 board? (they had a lot of problems with REV-1 boards)
Did you load windows onto the HDD or the SSD to begin with? (if the HDD, then you may need to reinstall)
Are all of the storage drives using the same controller?

Have you checked Windows update for any hotfixes that address this problem?
Do you have SP1 installed?

Does the hard drive maker have any downloadable fixes for this situation?

What Power Supply are you using with this system?

[Drdeath]

I think there is something with wn7 and drives over 1.5T

[realneil]

I think there is something with wn7 and drives over 1.5T

I have two 1.5TB and one 2TB drive on my 2600K system and have not had any issues yet. This system has been up and running for a long time and all of the latest updates are installed already.

[AZ-J]

First, please forgive the noob questions,

Do you have the latest drivers for the HDD controller that is being used for the storage drives? No controller, HDDs are into M/B SATA ports
Does the MOBO have the latest BIOS? Yes, latest BIOS Is this board the first version, or the revision 2 board? (they had a lot of problems with REV-1 boards) Does not say, but sticker on box says 9-Series Chipset
Did you load windows onto the HDD or the SSD to begin with? (if the HDD, then you may need to reinstall)
Are all of the storage drives using the same controller?

Have you checked Windows update for any hotfixes that address this problem? ​Windows d'loaded 67 updates yesterday, I hope so.
Do you have SP1 installed? Yes

Does the hard drive maker have any downloadable fixes for this situation? All 4TB are HGST, I have not seen any. SSD is Corsair, but not as relevant.

What Power Supply are you using with this system? Antec 750W

I hope this helps

BTW, this our home storage PC, no one uses it, we just plan to access its files.

[Doctor_Death]

I have a couple of new 4TB drives, [ 1 in each system ] I haven't run into any issues yet but then again I only use them for storage, my VisionTek and Kingston 480GB SSDs are my main drives.

[realneil]

The motherboard uses an onboard SATA controller (actually two of them) for the hard drives.
Your board has two ports for SATA-II speed (one controller) and 6 ports for SATA-III speed. (the second controller)
I assume that all of the drives are connected to the brown SATA-III 6GBs ports and that the newest driver for the onboard controller is installed.



Reading up on your REV-1 board, ASUS released a Revision-2 board to replace the first release due to a lot of consumer problems. The REV-2 board has 8 SATA-III speed ports only and is considered to be a lot more stable.

I hope that your problems are not related to this situation.
Here is a link to both of them. Read the reviews about the problems people had with the first one.

[AZ-J]

M/B just died! Good thing its under warranty.

[AZ-J]

It came back! After I issued an RMA! Now what?

[realneil]

You should try to make them give you the revision-2 board as the repacement.
The first revision board doesn't work with Windows-8 and the Revision-2 does.
Tell them that the system will be running Windows-8 and demand a cash refund if they dont want to swap revisions.

[Doctor_Death]

See if it would be possible to get the new Crosshair V Formula Z, we are currently testing a new FX chip for AMD on this board

[AZ-J]

The board came from Newegg 8-15-2012 (don't ask what I've been through with this PC). I have an RMA into Asus since I have so much trouble copying to HDDs attached the board.

Meanwhile my FX-8120 waits until estimated 10-30-2012 when I get an FX-8350 and the FX transfer begins. The FX-6100 in the HTPC works well, but this FX-4100 in the storage PC could be as much problem as the board is. I may swap the FX-4100 for the FX-8120. Meanwhile I hope Asus will replace this board with a REV 2. I'll call tomorrow.

[realneil]

Good luck with it. Specify that you'll be using Win-8 with it and they'll know that the rev-1 will not work for you.
Keep us posted,..........

ASUS is known for their great customer support, so I think it will work out well for you.

[AZ-J]

The good news - Asus is RMA'ing the board.

The bad news - Asus says it will not provide a Rev. 2 board for a Rev. 1 one.

The "other" news - Asus says the Rev. 1 board will run Windows 8, I guess we'll see...

[realneil]

Maybe they have an ~improved~ Rev-1 board on hand? I would try it out to see if it works.
There were a lot of complaints about incompatibilities with Win-8 and the Rev-1 board. Next thing you know, they release a Rev-2 board and it's advertising says a lot (positive) about it's Win-8 compatibilities.

It's a weird situation at best,.....but ASUS is known for quality and great customer service too.
Try the RMA replacement and let us know how it goes. Good luck with this,.........