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Thread: BSOD dump file understanding ?

  1. #1
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    Default BSOD dump file understanding ?

    Hi all,
    I recently built a new rig and she has been running top notch, until today !
    I have had two BSOD's occur in one afternoon and all i have done is let AMD Catalyst update itself.
    I have tried viewing the dump files but i cant make sense of it, please can you help identify my crashes
    Both times oddly i was watching youtube ? i played Skyrim and all was good, did a memtest and no errors so i am lost as what is causing it.
    Thank you in advance for any help offered
    Attached are the 2 dump logs lol

    Regards,
    Lee.
    Attached Files Attached Files

  2. #2
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    Default Re: BSOD dump file understanding ?

    Had a couple of tries but cannot read that
    Rig2: 2*e5-26xx (16c/32t @2.4), Asus z9 pe-d8 ws, 32gb ripjawsz under water, rig3 2*e5-26xx (16c/32t @2.4), Supermicro 7047A-T 16GB 1600 ecc reg, on air, Rig4: 2*e5-26xx (16c/32t @3.1), Supermicro x9 DAi 16GB 1600 ecc reg, on air

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    Lee-R (03-03-2014)

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    Default Re: BSOD dump file understanding ?

    BlueScrewView Blue screen of death (STOP error) information in dump files.

    it may not tell you everything but it will give you the kernel that is failing. This will help you google possible fixes and causes. I just used this 2 days ago for the same type of problems.
    "If you got it, Build it"

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    Lee-R (03-03-2014)

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    Default Re: BSOD dump file understanding ?

    Thanks guys,
    I got this result from "Who Crashed"?

    On Mon 03/03/2014 17:07:00 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\030314-9781-01.dmp
    This was probably caused by the following module: Unknown (0x00000000)
    Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
    Error: CUSTOM_ERROR
    A third party driver was identified as the probable root cause of this system error.
    Google query: CUSTOM_ERROR



    On Mon 03/03/2014 12:26:30 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\030314-9765-01.dmp
    This was probably caused by the following module: Unknown (0x00000000)
    Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
    Error: CUSTOM_ERROR
    A third party driver was identified as the probable root cause of this system error.
    Google query: CUSTOM_ERROR

    Dont really say much eh

    I will try your blue screen link too


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    Default Re: BSOD dump file understanding ?

    and blue screen viewer
    Attached Files Attached Files
    • File Type: txt 1.txt (1.7 KB, 68 views)
    • File Type: txt 2.txt (1.7 KB, 68 views)

  8. #6
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    Default Re: BSOD dump file understanding ?

    Ok peeps, just to close this thread with a result.
    I took this BSoD issue to a W7 BSoD guru and he worked out it was a driver issue, it turns out that on this occasion my AMD update corrupted itself by not removing all its old version before installing the latest one.
    So, after a manual removal proceedure i reinstalled and my rig is back rock solid.
    Thanks for you help guys,
    Laters,
    Lee.

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    vinman (09-03-2014)

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    Default Re: BSOD dump file understanding ?

    Good to know thanks

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    Lee-R (09-03-2014)

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    Default Re: BSOD dump file understanding ?

    Good to know. That is about the same info you get from minidump file. Awesome that your rig is running. I use ATIman to uninstall AMD software before starting fresh.
    "If you got it, Build it"

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