motherboards
+ Reply to Thread
Results 1 to 10 of 10

Thread: Help, My laptop Froze while doing a BOSS Update.

  1. #1
    Regular Member

    Status
    Quicksilver7714 is offline

    Last Online
    31-10-2014 @ 14:51
    Join Date
    Mar 2012
    Location
    Michigan
    Posts
    134
    CPU: Core i7 2630QM @ 2.0Ghz
    M/B:
    RAM: 8GB, 1333Mhz DDR3
    GPU: Nvidia 525M, 1GB
    Thanks
    9
    Thanked 6 Times in 4 Posts
    Points: 2,498, Level: 14
    Points: 2,498, Level: 14
    Level completed: 16%,
    Points required for next Level: 252
    Level completed: 16%, Points required for next Level: 252
    Overall activity: 28.0%
    Overall activity: 28.0%

    Default Help, My laptop Froze while doing a BOSS Update.

    I have an almost one year old Samsung Ativ Book 7 laptop.

    I am suing Samsung's SW Update software to take any updates for the system.

    I have updated the BIOS via this built in software before white out any problems. However this time the process froze and I have no mouse or keyboard controls.

    Please advise. Thanks in advance.

  2. #2
    TCC
    Regular Member

    Status
    TCC is offline

    Last Online
    21-10-2014 @ 21:35
    Join Date
    Aug 2012
    Location
    New Salem, MA
    Posts
    358
    CPU: AMD FX-8350
    M/B: Asus Crosshair V formula 990fx
    RAM: 8GB Patriot Viper Xtreme, 8GB GSkill Ripjaws-x 2133
    GPU: ASUS Nvidia GTX 560 ti
    • TCC's Full Spec's
      • Case:
      • Custom, hand made
      • PSU:
      • Thermaltake Toughpower XT 775W
      • Cooling:
      • Custom Water Loop
      • Sound:
      • N/A
      • Monitor:
      • 2x 19" ViewSonic
      • OS:
      • Windows 7 64 bit
    Thanks
    19
    Thanked 41 Times in 35 Posts
    Points: 2,776, Level: 15
    Points: 2,776, Level: 15
    Level completed: 9%,
    Points required for next Level: 274
    Level completed: 9%, Points required for next Level: 274
    Overall activity: 7.0%
    Overall activity: 7.0%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Download the older bios version and try flashing it from a USB drive back to the old version.

  3. #3
    Regular Member

    Status
    Quicksilver7714 is offline

    Last Online
    31-10-2014 @ 14:51
    Join Date
    Mar 2012
    Location
    Michigan
    Posts
    134
    CPU: Core i7 2630QM @ 2.0Ghz
    M/B:
    RAM: 8GB, 1333Mhz DDR3
    GPU: Nvidia 525M, 1GB
    Thanks
    9
    Thanked 6 Times in 4 Posts
    Points: 2,498, Level: 14
    Points: 2,498, Level: 14
    Level completed: 16%,
    Points required for next Level: 252
    Level completed: 16%, Points required for next Level: 252
    Overall activity: 28.0%
    Overall activity: 28.0%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Quote Originally Posted by TCC View Post
    Download the older bios version and try flashing it from a USB drive back to the old version.
    I can't do anything. The screen and all inputs are not responding. The time on the screen still reads 1:28pm from when it froze. Also I can't turn off the laptop via the power button.

  4. #4
    TCC
    Regular Member

    Status
    TCC is offline

    Last Online
    21-10-2014 @ 21:35
    Join Date
    Aug 2012
    Location
    New Salem, MA
    Posts
    358
    CPU: AMD FX-8350
    M/B: Asus Crosshair V formula 990fx
    RAM: 8GB Patriot Viper Xtreme, 8GB GSkill Ripjaws-x 2133
    GPU: ASUS Nvidia GTX 560 ti
    • TCC's Full Spec's
      • Case:
      • Custom, hand made
      • PSU:
      • Thermaltake Toughpower XT 775W
      • Cooling:
      • Custom Water Loop
      • Sound:
      • N/A
      • Monitor:
      • 2x 19" ViewSonic
      • OS:
      • Windows 7 64 bit
    Thanks
    19
    Thanked 41 Times in 35 Posts
    Points: 2,776, Level: 15
    Points: 2,776, Level: 15
    Level completed: 9%,
    Points required for next Level: 274
    Level completed: 9%, Points required for next Level: 274
    Overall activity: 7.0%
    Overall activity: 7.0%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    You will have to download the bios on a different computer and manually power off the computer by holding down the button until it stops. Then boot into bios and you may be able to flash it.

  5. #5
    Regular Member

    Status
    criss_glitch666 is offline

    Last Online
    Yesterday @ 22:19
    Join Date
    Dec 2008
    Location
    Kitchener, Ontario Canada
    Posts
    1,768
    CPU: Intel Xeon L5640
    M/B: ASUS P6T <Green>
    RAM: 12GB Visiontek Black Label
    GPU: EVGA GTX 470
    • criss_glitch666's Full Spec's
      • Case:
      • CoolerMaster HAF-X
      • PSU:
      • Thermaltake TR2-RX 750W
      • Sound:
      • Onboard, Digital
      • Monitor:
      • 17&quot; Staples Brand
      • OS:
      • Windows 7 Ultimate 64-Bit
      • Misc:
      • Logitech G15 Gaming Keyboard Logitech MX518 Mouse Logitech Attack 3 Joystick JVC 5.1 Surround Sound System
    Thanks
    273
    Thanked 112 Times in 95 Posts
    Points: 13,035, Level: 34
    Points: 13,035, Level: 34
    Level completed: 55%,
    Points required for next Level: 315
    Level completed: 55%, Points required for next Level: 315
    Overall activity: 11.0%
    Overall activity: 11.0%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Have you tried removing the CMOS battery to reset the BIOS?
    "Gave you all I had to give, Found a place for me to rest my head"- R.I.P Jimmy "The Rev" Sullivan

  6. #6
    Moderator

    Status
    vinman is offline

    Last Online
    Today @ 18:41
    Join Date
    Feb 2010
    Location
    Los Angeles Orange Cty
    Posts
    3,738
    CPU: Intel Core i7 2600K Sandy Bridge
    M/B: ASUS Maximus IV Gene-Z/Gen3 Mother Board
    RAM: 16 GB Crucial Ballistix Elite
    GPU: VisionTek Radeon HD 6950 with custom waterblock
    • vinman's Full Spec's
      • Case:
      • Phanteks Enthoo Lux
      • PSU:
      • 1200 watt 80+Gold PSU
      • Cooling:
      • AirPlex 360 rad Airplex Pro 240 slim rad Swiftech MCP 655 Pump XSPC RAYSTORM CPU Water Block Alphacool Coolplex Pro 10LT Tube Reservoir
      • Sound:
      • On Board
      • Monitor:
      • 24 inch ASUS HDMI
      • OS:
      • Win 7 Ultimate 64bit
    Thanks
    1,160
    Thanked 542 Times in 432 Posts
    Points: 21,269, Level: 44
    Points: 21,269, Level: 44
    Level completed: 58%,
    Points required for next Level: 381
    Level completed: 58%, Points required for next Level: 381
    Overall activity: 96.0%
    Overall activity: 96.0%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Quote Originally Posted by criss_glitch666 View Post
    Have you tried removing the CMOS battery to reset the BIOS?
    That would be my suggestion pull the battery

  7. #7
    Moderator

    Status
    Cyberburnout is offline

    Last Online
    Today @ 16:17
    Join Date
    Jul 2012
    Location
    GROVE CITY OHIO
    Posts
    4,758
    CPU: AMD FX8320 at 4.8ghz
    M/B: Gigibyte GA990fx-UD5
    RAM: 16GB Hyper-X Predator 2133mhz
    GPU: 3x Sapphire 7950 Dual-x 3GB
    • Cyberburnout's Full Spec's
      • Case:
      • Switch 810 Matte
      • PSU:
      • INWin Commander II 1200w
      • Cooling:
      • Customer H20 with XSPC cpu block. Swiftech 320 Rad 3 Phanteks 120mm fans.2 120mm NZXT Fans in Front, 1 120mm NZXT fan in rear Recon Fan controller. Blue UV cooling liquid
      • Sound:
      • ONBOARD
      • Monitor:
      • lG 55in lcd TV
      • OS:
      • WINDOWS 7 ULTIMATE X64
      • Misc:
      • Blue LED Lights
    Thanks
    49
    Thanked 940 Times in 565 Posts
    Points: 18,826, Level: 41
    Points: 18,826, Level: 41
    Level completed: 87%,
    Points required for next Level: 124
    Level completed: 87%, Points required for next Level: 124
    Overall activity: 99.7%
    Overall activity: 99.7%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Quote Originally Posted by criss_glitch666 View Post
    Have you tried removing the CMOS battery to reset the BIOS?

    Not that easy on most notebooks.

    Sadly you have no choice but to pull the battery to kill the power and reboot to see if there was any damage done to the system. YOu may be surprised to find out it was not as bad as you thought. I can see it was at 86% of Verifying the main block. Which means the update was already completed. You have a very good chance of your notebook being able to post to bios or post to reflash from a bootable flash drive.


    Let us know how it went.
    "If you got it, Build it"

    A+ Certified. Dell, Lenovo, HP, Lexmarks, Xerox, Panasonic and NEC Certified ASP.

  8. #8
    Regular Member

    Status
    Quicksilver7714 is offline

    Last Online
    31-10-2014 @ 14:51
    Join Date
    Mar 2012
    Location
    Michigan
    Posts
    134
    CPU: Core i7 2630QM @ 2.0Ghz
    M/B:
    RAM: 8GB, 1333Mhz DDR3
    GPU: Nvidia 525M, 1GB
    Thanks
    9
    Thanked 6 Times in 4 Posts
    Points: 2,498, Level: 14
    Points: 2,498, Level: 14
    Level completed: 16%,
    Points required for next Level: 252
    Level completed: 16%, Points required for next Level: 252
    Overall activity: 28.0%
    Overall activity: 28.0%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Thanks for the reply. I know it's a bit late but I did get the laptop working. Samsung Support told me to disconnect the power supply and let the battery die. Upon reboot the update had actually been completed.

  9. #9
    Moderator

    Status
    Cyberburnout is offline

    Last Online
    Today @ 16:17
    Join Date
    Jul 2012
    Location
    GROVE CITY OHIO
    Posts
    4,758
    CPU: AMD FX8320 at 4.8ghz
    M/B: Gigibyte GA990fx-UD5
    RAM: 16GB Hyper-X Predator 2133mhz
    GPU: 3x Sapphire 7950 Dual-x 3GB
    • Cyberburnout's Full Spec's
      • Case:
      • Switch 810 Matte
      • PSU:
      • INWin Commander II 1200w
      • Cooling:
      • Customer H20 with XSPC cpu block. Swiftech 320 Rad 3 Phanteks 120mm fans.2 120mm NZXT Fans in Front, 1 120mm NZXT fan in rear Recon Fan controller. Blue UV cooling liquid
      • Sound:
      • ONBOARD
      • Monitor:
      • lG 55in lcd TV
      • OS:
      • WINDOWS 7 ULTIMATE X64
      • Misc:
      • Blue LED Lights
    Thanks
    49
    Thanked 940 Times in 565 Posts
    Points: 18,826, Level: 41
    Points: 18,826, Level: 41
    Level completed: 87%,
    Points required for next Level: 124
    Level completed: 87%, Points required for next Level: 124
    Overall activity: 99.7%
    Overall activity: 99.7%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Quote Originally Posted by Quicksilver7714 View Post
    Thanks for the reply. I know it's a bit late but I did get the laptop working. Samsung Support told me to disconnect the power supply and let the battery die. Upon reboot the update had actually been completed.
    nice Good to hear you got it up and running.
    "If you got it, Build it"

    A+ Certified. Dell, Lenovo, HP, Lexmarks, Xerox, Panasonic and NEC Certified ASP.

  10. #10
    Core Member

    Status
    killjoyjim is online now

    Last Online
    Today @ 20:33
    Join Date
    Dec 2011
    Location
    corry pa
    Posts
    4,297
    CPU: INTEL i5 4670k
    M/B: ASUS MAXIMUS VII HERO
    RAM: CORSAIR DOMINATOR PLATINUM 16GB 2133
    GPU: Two GIGABYTE 670. With EXPC waterblocks and back plats.
    • killjoyjim's Full Spec's
      • Case:
      • Case Labs Magnum TH 10. With custom paint.
      • PSU:
      • AZZA TITAN 1000w
      • Cooling:
      • D5 pump with dress up kit and block. Custom Res with three XSPC 480mm rads. Swifteck CPU block and Two XSPC water blocks on my 670 cards.
      • Sound:
      • ASUS ROG THUNDERBOLT
      • Monitor:
      • 47'' samsung tv
      • OS:
      • windows 7
      • Misc:
      • OCZ 60gb fot OS. And a OCZ 240 ssd.
    Thanks
    30
    Thanked 355 Times in 322 Posts
    Points: 27,149, Level: 50
    Points: 27,149, Level: 50
    Level completed: 60%,
    Points required for next Level: 401
    Level completed: 60%, Points required for next Level: 401
    Overall activity: 99.6%
    Overall activity: 99.6%

    Default Re: Help, My laptop Froze while doing a BOSS Update.

    Glad you have it working agian.

+ Reply to Thread

Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. Update an old Laptop ?
    By grumpydaddy in forum Laptops & Mobile Computing
    Replies: 4
    Last Post: 26-03-2014, 09:03
  2. Meet the New XBox Boss
    By Lil' Dead in forum Consoles & Games
    Replies: 2
    Last Post: 04-07-2013, 02:26
  3. Java Update dont Update lol!
    By xelosia in forum General Discussion
    Replies: 5
    Last Post: 02-09-2012, 11:11
  4. Replies: 3
    Last Post: 24-12-2009, 01:34
  5. PS3 still needs a "defying game", says Lionhead boss
    By News Team in forum Hardware News
    Replies: 0
    Last Post: 25-09-2008, 11:51

Search tags for this page

why samsung laptop froze during bios update

Click on a term to search for related topics.

Tags for this Thread