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  1. #1
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    Default Internet

    When I turn my computer on it shuts down the entire internet off in the house. What do I do to fix that?

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    Default Re: Internet

    disclaimer: do all or take my personal approach at your own risk
    i am not responsible for any damage that you incur if you do the damage.
    the following is just what i would do, as a professional, in my own house


    first check to see if you first label the wires at the router, AND the ports on the router
    EXACTLY what port goes to what device. then unplug them all

    check and see, if i were to plug in that PC into the router using either a brand new Ethernet cord
    will it then correctly work?
    if so the cord was the problem
    if not we go to next step in troubleshooting

    move just the 1 wire for the problem PC to a different port on the router

    does the (DC) disconnect still happen?
    if not, then there is something wrong with that single port on the existing router. an internal electrical short of sorts

    if it sill happens, then there is something wrong with your PC
    at that point we need to see if you can use a different NIC- "network interface card"

    i would get a temp/used "NIC" at a local used computer store. a few dollars out of the pocket will cover it
    make sure of your open card slots, does the problem PC need a pci interface, or a pci-e? be sure of your machine needs before you make a purchase

    another option is USB
    USB-Ethernet NIC adapter that an ether net cable plugs into would work fine for diagnostics
    the problem is this is going to start getting expensive from here on out
    this usb nic can be 60 bucks in some situations

    if your still not able to reach a conclusion get back with us, or if my instructions are confusing let us know
    learning is good .....understanding is better .....pleas teach with wisdom............................................ ..............calemus

  3. #3
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    Default Re: Internet

    The computer is hooked up to the internet wirelessly. Also when I try to play any games it just kicks me off. I have other computers hooked up wirelesly in the house but just dont know why this one computer would be causing these problems.

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    Gu3
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    Default Re: Internet

    Best Guess. Security Software. Either it's broken, and killing your TCP/IP session, or you need some because your machine is infested.

    Alternatively, a less actively paranoid idea would be that your Windows Configuration is horked up. An update gone awry, a configuration file corrupted...etc.

    Since you mention gaming, I'm presuming a Windows OS. If so, I'd try running a System Restore back to a time when you KNOW it worked.

    Failing that, try grabbing a USB -> Ethernet NIC, and running a temporary cable. See if you can do the normal things you do...if you can, it's some form of Wireless configuration issue. If not, you likely have major configuration problems, and you have two choices. Attempt to track the problem down and fix, or wipe and re-install. Fun Fun Fun either way.

    Good luck Trenton!

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    calemus (14-09-2016)

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